The Utility Playbook · ev.energy + The Brattle Group

Turning EV grid risk into a $30 billion opportunity.

A practical guide grounded in rigorous analysis. The Cost-Avoidance Stack quantifies an annual $30 billion national opportunity by 2035 to lower energy costs, alongside actionable roadmaps for utilities and regulators to begin capturing this value today.

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Foreword · Nick Woolley, CEO & Co-Founder of ev.energy

The grid's inflection point requires bold, coordinated action.

For the first time in a generation, utility leaders are facing two simultaneous demand shocks: the exponential growth of data centers and the electrification of transportation. This isn't a distant forecast; it's a present-day reality pushing local distribution grids to their breaking point. It's a system-wide transformation that comes with incredibly high stakes. This inflection point presents a stark choice. One path leads to a reactive cycle of premature transformer failures, costly emergency upgrades, risky bets on slow-to-deliver centralized technologies and rising customer bills. The other leads to a more controlled, decentralized, optimized, and affordable grid. The difference lies in how we approach the largest new source of flexible load: the electric vehicle. But what if this new load wasn't a liability? What if the millions of EVs connecting to your grid were, in fact, a massive energy asset hiding in plain sight? What if their charging could be orchestrated to support the grid instead of straining it? This playbook provides the answer. It is a practical guide grounded in rigorous analysis, developed with research support from The Brattle Group and experts across the industry. Inside, you will find the Cost-Avoidance Stack, a framework that quantifies an annual $30 billion national opportunity by 2035 to lower energy costs, along with actionable roadmaps for both utilities and regulators to begin capturing this value today. This is our opportunity to unlock a true win-win, where we grow the size of our energy system, and reduce delivery costs for consumers, delivering 10% bill savings by 2035. We wrote this for you, the planners, program managers, regulators, and operators who are building our energy future. The challenge is significant, but the opportunity is greater. Let's build it together.

Executive Summary

Turning a grid challenge into a $30 billion opportunity.

The North American grid is at a turning point. After two decades of flat load growth, demand is rising dramatically from electrified transportation, heating, and digital infrastructure, with the U.S. Energy Information Administration forecasting a 15% increase in peak demand by 2030. In parallel, utility capital investment is soaring, with distribution system spending alone growing over 60% in less than a decade (Edison Electric Institute, 2022). Electric Vehicles represent a massive portion of this surge. While some forecasts predict a near-term slowdown, even conservative estimates project a 1400% increase to 60 million EVs by 2035 (Bloomberg, 2025), while others expect nearly 80 million (Edison Electric Institute, 2024). Without a strategy, this unmanaged load becomes a ticking clock on every local circuit.

Transformer shortages

Grid connection delays already constraining growth.

Per DOE, 2023. Available capacity is scarce; the queue for new resources is years long; supply chain constraints have pushed up prices.

Blackouts on the rise

An urgent need for new sources of flexible energy.

Per Kleinman Center for Energy Policy, 2024. Reliability events are climbing, even as utilities pour record capital into infrastructure.

Customer backlash

More value and transparency, not just more capex.

Bill increases are reaching the political limit. Customers are demanding evidence that their bill pays for value, not just infrastructure spending.

Virtual Power Plants · A better path to reliability

VPPs deliver reliable power at costs up to 60% lower than traditional generators.

To meet rising demand, the U.S. has spent over $120 billion on new capacity in the last decade, primarily in gas-fired generators (Brattle, 2023). A more efficient and cost-effective solution is emerging: Virtual Power Plants (VPPs). A VPP is a portfolio of customer-owned devices, including EVs, that can be orchestrated to support the grid. According to analysis by Brattle, VPPs offer a superior path to resource adequacy because they are 40-60% less expensive than alternatives, require no utility capital expenditure on new generation, and can be deployed rapidly without lengthy interconnection queues.

EVs · The ultimate building block for a flexible grid

The most powerful flexible load on the grid.

Utilities are increasingly working with Distributed Energy Resources (DERs), customer-owned devices like rooftop solar, home batteries, and smart thermostats. By digitally bundling these resources together, they can be operated as a single VPP to support the grid. While all DERs have a role to play in VPPs, EVs are emerging as the most powerful building block for several key reasons.

1 · Massive Scale

30× any other home device by 2040.

By 2040, the manageable energy from EVs is projected to be 30 times greater than all other home devices combined. That's enough flexible capacity to power a state the size of California.

2 · Unrivaled Flexibility

Plugged in 14 hours. Charging 3.

EVs create a massive window for grid support. While plugged in for 14 hours each day, the average driver only needs about 3 hours of charging to replenish daily use, offering a long, flexible period to manage charging when it is most beneficial for the grid.

3 · Simple, Powerful Control

No V2X hardware required.

Without needing advanced two-way (V2X) technology, smart charging allows utilities to remotely manage demand. They can slow down or pause ('turn down') charging during peak hours or start or speed up ('turn up') charging to absorb cheap, clean energy. Zero disruption to drivers.

4 · Rapid Response

Under 60 seconds to a signal.

EVs can respond to grid needs almost instantly. In real-world programs, the majority of vehicles react to a signal in under 60 seconds, providing the rapid response that is crucial for keeping the power grid stable.

5 · High Customer Engagement

70% emotionally attached to their car.

The connection people have with their cars is powerful (AAA, 2023). That personal bond builds a unique level of trust, making EV drivers incredibly committed and reliable partners in a VPP.

Managed Charging · The engine of EV-centric VPPs

From dispatchable load to multi-billion-dollar grid asset.

The inherent flexibility of EVs is the foundation of their value, but it is managed charging that turns that potential into a dispatchable grid asset. In simple terms, managed charging is the technology that ensures vehicles charge at the best possible time for the grid and the lowest-cost period for the customer. Crucially, this optimization happens automatically in the background, without requiring the driver to change their behavior or sacrifice their mobility needs. However, not all managed charging is created equal. The industry is on a journey up a 'ladder' of maturity, with each step unlocking more value. Most utility programs today are on the first rung, simple behavioral programs that encourage off-peak charging. This approach can be an effective first step, but it can be costly at large-scale enrollment. Simplistic strategies like Time-of-Use (TOU) rates can actually accelerate grid problems by creating new, sharp 'timer peaks' as all EVs begin charging at the exact same moment. These new peaks can be even more damaging to local transformers than doing nothing at all. The true, multi-billion-dollar opportunity of the Cost-Avoidance Stack is only captured on the higher rungs through active, dynamic optimization. With less than 10% of U.S. residents having access to any utility managed charging program today, there is a massive opportunity not only to expand access but to leapfrog directly to the higher-value stages that turn EVs into powerful grid resources.

The 5 stages of managed charging · Unmanaged to V2X

Five stages. Each unlocks more of the stack.

Most utility programs today are on rung one: simple behavioral. The multi-billion-dollar value is on the higher rungs through active, dynamic optimization. Enter at the stage that matches where your program is today; add stages when you're ready. Same data, same audit trail at every step.

Stage

Avoided cost

Stage 2 · Smart Active (V1G) · per enrolled EV per year

Up to $575

Avoided across generation, transmission, distribution, energy, ancillaries and customer ops · ev.energy's Cost-Avoidance Stack

Every session, dispatched against your grid signals.

This is where most utilities run their flagship managed charging program. Real-time charging control across enrolled vehicles, recalculated every 30 minutes against grid, price, and carbon signals. Dispatchable load when you need it, with ~80% compliance, no snap-back rebound, settlement-grade off-peak compliance per session. The platform answer the regulator wants to see.

Powered by Eve Programs + Eve Sync core + Eve Ops core

The Tipping Point is Here · Why action is required now

Over 800 U.S. utilities have already passed the 5% EV adoption breakeven.

For years, many utilities have viewed scaling managed charging as a future concern. A groundbreaking analysis from AES Indiana, however, has proven that assumption is dangerously outdated. It revealed that the 'EV tipping point', the moment the benefits of managed charging outweigh its costs, occurs at a surprisingly low 5% residential EV adoption (AES, Camus, 2024). The reality is that for over 800 U.S. utilities, this tipping point is not a future milestone; it's here. Waiting is no longer a viable strategy. Every day of inaction exposes utilities to a cascade of real and growing risks.

Affordability

Unmanaged charging lands on every bill.

Unmanaged charging creates system costs that ultimately land on every customer's bill. The political ceiling for further rate increases is close.

Reliability

Steeper peaks, higher transformer failure.

Uncoordinated EV load growth leads to steeper peaks and higher transformer failure rates on local circuits.

Operational rollout

Connection delays anger customers.

Without scaled managed charging, connection delays will increase, angering customers and constraining growth.

The $30 Billion Opportunity

How managed charging lowers energy costs for all.

As we have established, utilities face the inevitable and rapid load growth of transportation electrification, driven by EVs. The temptation is to react with narrow fixes, focusing only on simple peak-shifting or isolated distribution-level problems. This approach, however, is incomplete. It addresses just a fraction of the challenge, makes things worse, and leaves billions in avoidable costs on the table by risking unnecessary capital spending today. To provide the roadmap for capturing these avoided costs, we partnered with the experts at The Brattle Group who provided research support to develop The Cost-Avoidance Stack. This data-driven framework is centered on active managed charging, the core engine of a VPP, which uses automated load optimization to respond to dynamic grid conditions. It quantifies how each actively managed EV can create up to $575 in annual avoided costs across six distinct layers of the grid. The full opportunity is only unlocked through a holistic view, combining behavioral, active, and bidirectional managed charging. Our analysis shows this represents a $30 billion annual cost-avoidance opportunity by 2035, the equivalent of a 10% reduction in energy costs or a $200 annual bill savings for every household in the country.

The Cost-Avoidance Stack · A blueprint for grid savings

$145 to $575 per actively managed EV per year in avoided utility costs.

The table below breaks down each layer of the stack, providing a clear blueprint for turning your largest new liability into your most flexible and valuable asset. The avoided cost per EV is based on a one-directional, active managed program. Further value will be extracted with the rollout of V2G-capable vehicles and chargers. To understand how this works in a multi-tiered program across behavioral, active, and bidirectional stages, see the Unlocking the Full $30bn section.

The full Cost-Avoidance Potential of an actively managed EV

Stacked-value diagram · Six grid layers, modelled and sourced.

Stage · Asset

$0$250$500$750$1,000$1,250

Stage 1

Behavioural

$/EV/yr

$90$340

ev.energy's Cost-Avoidance Stack, developed with research support from The Brattle Group

Stage 2

Active managed

$/EV/yr

$145$575

ev.energy's Cost-Avoidance Stack, developed with research support from The Brattle Group

Stages 4–5

Bidirectional (V2H + V2G/V2X)

$/EV/yr

$575$1,320

ev.energy's Cost-Avoidance Stack, developed with research support from The Brattle Group

Stage 3 · illustrative

Residential battery

$/battery/yr

$205$415

Extrapolated from LBNL, CPUC ACC, APPA. Illustrative for multi-asset sizing.

Stage 3 · illustrative

Residential solar (~7kW)

$/system/yr

$180$390

Extrapolated from NREL, LBNL, CPUC ACC. Illustrative for multi-asset sizing.

Average stackable cost-avoidance per active managed EV: $145 to $575 per year. Bidirectional-enabled managed charging extends this to up to $1,320 per EV per year.

EV-stack figures anchored on ev.energy's Cost-Avoidance Stack, developed with research support from The Brattle Group. Per-EV ranges: Generation $60-$140, Transmission $20-$55, Distribution $5-$300, Energy Procurement $100-$180, Ancillary Services $0-$80, Customer Operations $7-$10.

This essential playbook from ev.energy and The Brattle Group underscores the $30 billion opportunity for vehicle-grid integration solutions. The Cost-Avoidance Stack offers a clear, data-driven roadmap for utilities and regulators to leverage EVs beyond mobility as critical, scalable grid resources. It's a must-read guide to building a more affordable, resilient, and reliable energy future.

Zach Woogen

·

Executive Director, VGIC

Unpacking the Stack · A deep dive into the six layers of avoided costs

From the power plant to the local circuit. Six tangible cost layers.

The previous section outlined the Cost-Avoidance Stack, a framework quantifying $145 to $575 in annual avoided costs per actively managed EV, including co-optimization derating. Now, let's explore a detailed breakdown of that framework, unpacking the mechanics, assumptions, and real-world examples behind each of the six layers. Our analysis moves beyond simple peak-shifting to provide a holistic view of the benefits unlocked by managed charging, from local distribution circuits to the bulk power system. The following six layers represent direct, tangible avoided costs to the utility system. They are the core components of the business case for managed charging, representing opportunities to defer or entirely avoid spending on grid infrastructure, from the power plant to the local circuit.

Layer 1 · Generation Capacity

$60 to $140 per EV / yr

Avoid building expensive peaker plants. By reliably shifting demand away from the top 100 critical peak hours, managed EVs act as a 'virtual power plant', reducing the need to build and maintain expensive, fossil-fuel-burning peaker plants for resource adequacy. Based on PJM/CAISO capacity prices. Case study: El Paso Electric (EPE) actively shifts residential EV charging out of the critical 4-hour summer afternoon peak (2 PM - 6 PM), deferring future generation investments.

Layer 2 · Transmission System

$20 to $55 per EV / yr

Reduce the need for large-scale grid buildouts. Consistent, large-scale load shifting reduces stress on the high-voltage transmission system, helping to defer multi-decade, billion-dollar capital projects driven by system-wide peak demand. Based on California's 2024 Avoided Cost Calculator and ConEd's 2025 MCOS forecast for 2030s transmission cost estimates, with a 50% derate.

Layer 3 · Distribution System

$5 to $300 per EV / yr

Defer costly local upgrades. By actively managing charging to reduce load on specific feeders and transformers during local peaks, utilities can defer multi-million-dollar capital upgrades triggered by EV clusters. This is the most immediate and localized grid risk from EVs. Value ranges from SEPA report and ANL modeling within BGE and Pepco service areas.

Layer 4 · Energy Procurement

$100 to $180 per EV / yr

Lower wholesale energy costs for all ratepayers. Dynamic managed charging shifts EV load to hours when energy is cheapest, reducing the utility's average wholesale procurement cost. ChargeWise California delivered 98% of charging off-peak versus 60-70% on a standard TOU rate; static peak shifting saves $0.013/kWh, dynamic hourly saves $0.024.

Layer 5 · Ancillary Services

$0 to $80 per EV / yr

Enhance reliability and prepare for future revenue. Frequency regulation, non-spinning reserve and balancing. British Operational Metering Trial (ev.energy + UK NESO) proved aggregated EV VPPs can deliver ancillary services alongside gas peakers and grid-scale batteries: 95% load shed within 10 seconds, full response by 20 seconds. Unlocked in the Netherlands today at ~$80/EV/yr.

Layer 6 · Customer Operations

$7 to $10 per EV / yr

Lower service costs and improve satisfaction. Proactive managed charging programs improve the customer experience, leading to higher CSAT scores and fewer costly service calls. Based on the APPA report on utility admin spend ($72-$102 per customer); managed charging reduces inquiries and complaints by preempting billing issues.

Automating EV charging optimization against a dynamic price signal builds beyond ToU rates. This hourly dynamic concept used in ChargeWise keeps things simple while transferring more value to customers than a ToU rate.

Justin Zagunis

·

SVCE

Decarbonization · Enabling a cleaner, more efficient energy system

0.1 to 2.5 tons of CO₂ avoided per EV per year.

While the approach to valuing carbon in the utility system varies widely by jurisdiction, the environmental value of managed charging is a critical societal benefit and an increasingly important driver for regulatory and policy goals. By shifting EV charging to align with periods of low-carbon generation, utilities can maximize the use of clean resources. This means absorbing abundant wind power overnight or solar power during the day; energy that might otherwise be curtailed. This directly reduces the reliance on fossil-fuel peaker plants to meet demand, lowering system-wide greenhouse gas emissions. These savings can be significant, estimating a reduction of 0.1 to 2.5 tons of CO₂ per EV per year, depending on the regional grid mix (DOE, NREL, 2021). Furthermore, by reducing the need to run the oldest, highest-emitting peaker plants during grid emergencies, managed charging also provides local air quality benefits by cutting NOx and particulate emissions. In markets with explicit clean-energy compensation, this becomes a real revenue stream. The Massachusetts Clean Peak Standard creates a financial incentive for utilities to use clean resources, including demand response from managed EV charging, to shift electricity demand away from peak periods. Clean energy resources that help meet this target earn 'Clean Peak Credits.' An EV participating in managed charging for 3,500 kWh per year can generate more than $115 in value, based on the Alternative Compliance Payment.

Investing the Savings · How avoided costs fund customer benefits

A virtuous cycle. Avoided costs fund participation; participation creates more savings.

The up-to-$575-per-EV in avoided costs detailed in the previous section is not just a number on a spreadsheet; it is the financial engine that powers a new, mutually-beneficial relationship between the utility and its customers. This creates a fundamental shift in the traditional utility model. Instead of sending money to out-of-state fuel providers or remote power plants, the avoided costs from managed charging allow utilities to directly invest in their own customers, compensating them for the value their EVs provide through smarter charging. The great news is that once a utility has incentivized EV customers to participate in managed charging, there should be plenty left over to help reduce the cost of energy for other ratepayers. This creates a true win-win-win: the grid gets access to lots of cheap flexible load, customers who provide that load are fairly compensated, and other ratepayers see a significant reduction in their cost of energy.

Step 1

Managed charging avoids spend.

Active managed charging avoids spending across the six-layer Cost-Avoidance Stack, from generation capacity all the way down to customer operations.

Step 2

Avoided costs fund incentives.

A portion of those avoided costs is used to fund customer incentives, attracting and retaining program participation.

Step 3

Surplus reduces rates for all.

Any remaining benefit after program investments can be shared with all ratepayers through lower overall system costs and reduced rates.

Diverse incentive designs for every utility

Four proven models, already in market.

Utilities have a wide range of proven options for structuring these incentives. The design can be tailored to meet specific regulatory environments and customer needs, from simple bill credits to dynamic rewards. This flexibility is key. Advanced managed charging platforms can decouple the complexity of grid optimization from the customer experience. A utility can offer a straightforward program to drivers while capturing the full, dynamic value of the Cost-Avoidance Stack on the back end. Here are four examples of successful incentive designs currently in the market.

The No-Cost Engagement Model

Avista · Educate, don't pay.

Avista's Smart Charging Program provides customers with a detailed monthly report comparing their charging costs to the equivalent cost of gasoline. This simple, educational approach successfully engages drivers and encourages off-peak charging with minimal program cost.

The 'Free Fuel' Model

TXU · 100% off-peak electricity credited.

TXU's Free EV Miles program takes a straightforward approach by crediting customers for the full cost of all electricity used to charge their vehicles during off-peak hours, making the value proposition simple and highly attractive.

The Fixed Credit Model

National Grid NY · $15/month for 80% off-peak.

National Grid NY's EV Charge Smart Plan offers customers a flat $15 monthly bill credit for doing at least 80% of their charging during the off-peak window (11 PM - 7 AM). This provides a predictable and consistent reward for participation.

The Dynamic Rewards Model

MCE Sync · $0-$40/month, hourly prices.

MCE Sync's program offers a dynamic incentive, crediting customers between $0-$40 per month based on hourly energy prices. Customers opt in to have their charging automatically optimized, and they earn more when they provide flexibility during high-value grid events.

Making the Investment · The business case for your program

Treat the platform like grid hardware. Capitalize the investment.

Unlocking the multi-billion-dollar opportunity detailed in the Cost-Avoidance Stack requires a smart investment in the programs that create value. These program costs are a small fraction of the capital-intensive grid upgrades they help avoid, and understanding their structure is key to building a successful business case. A critical shift: treating program costs as a capital investment. Traditionally, software and program administration have been treated as operational expenses (OPEX). However, a managed charging platform is a long-term, value-creating asset that enables grid management for a decade or more, much like a traditional piece of grid hardware. A growing number of jurisdictions are recognizing this, allowing utilities to capitalize these platform costs. This approach properly aligns the investment with the long-term grid benefits it creates and provides a more straightforward path to regulatory approval and funding. The payoff is a positive return from day one: the multi-layered avoided costs delivered by the program far outweigh the operational expenses. By financing the initial setup costs over the program's lifetime, just as with any traditional grid asset, utilities can achieve a positive net benefit for all ratepayers from day one.

Investment 1 · Technology & Integration

The digital infrastructure.

The software platform for data analytics and dispatch control, plus one-time costs for integrating with utility systems or automaker APIs. As programs scale, technology costs per EV drop significantly. Foundational investments like a Distributed Energy Resource Management System (DERMS) are not attributable solely to EVs; they are shared assets that increase the value of your entire DER portfolio.

Investment 2 · Marketing & Customer Engagement

The fuel for participation.

Investment in building participation, the fuel for your program's success. While marketing is a key component in the early years to build awareness, proven strategies like point-of-sale enrollment at car dealerships and targeted digital marketing can significantly increase the efficiency of customer acquisition and engagement over time.

Unlocking the full $30bn opportunity · A portfolio approach to program design

$5bn + $13bn + $12bn = $30bn. No single program captures it all.

The Cost-Avoidance Stack represents the full potential value, but capturing it requires a flexible strategy. A 'one-size-fits-all' program will not work. To engage every EV driver, from those in single-family homes to apartment dwellers and fleet operators, a multi-layered portfolio approach is essential. This approach allows you to meet customers where they are, maximizing participation and building a foundation for deeper grid integration over time. Here's how the layers build on each other to capture the full, multi-billion-dollar opportunity.

The Foundation · $5bn by 2035

Behavioral programs for mass engagement & equity.

Goal: Engage the maximum number of drivers quickly and equitably, including those who cannot install a smart charger at home (e.g. apartment residents, workplace chargers). How: AMI data, vehicle telematics, and targeted messaging encourage off-peak charging through simple, voluntary actions. Impact: Half the per-EV value of an active program; engaging 30% of drivers via this accessible approach could unlock $5 billion in annual avoided costs by 2035.

The Core Engine · $13bn by 2035

Active managed charging to maximize value.

Goal: Deliver the deepest, most reliable grid value from drivers who have a connected charger or vehicle. The workhorse of a modern utility EV program. How: Advanced software platforms dynamically optimize charging across the full Cost-Avoidance Stack, responding to grid needs in real-time while always respecting driver mobility requirements. Impact: With 50% of EV drivers participating in active programs, you can unlock $13 billion in annual avoided costs, the largest single piece of the prize available today.

The Future-Ready Step · $12bn by 2035

V2G integration to unlock new grid services.

Goal: Prepare for the next frontier of grid services by leveraging the full bidirectional capability of EV batteries. How: As V2G-capable vehicles and chargers become more common, they can be integrated into your portfolio to provide export capability that increases flexibility value. Impact: V2G can unlock more than double the value per EV. Reaching 20% V2G enrollment by 2035 could add another $12 billion in annual grid benefits, effectively doubling the value of your entire managed charging portfolio.

The Road to $30 Billion · The Utility Roadmap

From discovery to a grid-wide Virtual Power Plant.

The $30 billion annual opportunity by 2035 from the Cost-Avoidance Stack is not an idea for tomorrow; it is achievable with the tools and technologies available today, and realizing it requires action today. Focused, parallel action must come from the two key groups who operate and shape our grid: utilities and regulators. The journey from concept to a grid-wide asset doesn't require a leap of faith; it requires a practical roadmap. Here's how your utility can begin today, using the teams and tools you already have to unlock the value of the Cost-Avoidance Stack, one step at a time. While presented in steps, this roadmap is a flexible guide, not a rigid sequence. Depending on your utility's starting point and strategic priorities, some steps may be pursued in parallel or in a different order.

Phase 1 · Step 1 · First 90 days

Discovery & Business Case Definition.

Your first step is discovery. Engage stakeholders across your organization, from grid planning to customer programs, to assess all potential value streams. Use the Cost-Avoidance Stack framework to quantify the opportunity for your specific territory, including grid reliability benefits, asset deferral, and potential grid services in wholesale markets. This data will form the core of your business case.

Phase 1 · Step 2

Design & Launch a Targeted Pilot.

With clear goals, design and launch a targeted pilot. You don't need to start with a massive, complex program. A pilot can test multiple tiers (e.g., a simple behavioral program alongside an active managed charging tier) to gather baseline data and understand customer response. Crucially, begin engaging with your regulators at this stage to ensure the framework for a future Virtual Power Plant (VPP) is understood and supported.

Phase 1 · Step 3

Analyze & Plan for Scale.

Analyze the data from your pilot. You now have real-world proof of the value you can deliver and the customer experience required for success. Use these initial findings to refine your business case and develop the formal proposal for a full-scale, uncapped program, framed as a proven Non-Wires Alternative.

Phase 2 · Step 4 · Year 1+

Scale with Confidence & Targeted Outreach.

Now that you've built trust with early adopters, expand your reach. Deploy marketing and growth techniques using known EV driver lists from Department of Motor Vehicles (DMV) data, Advanced Metering Infrastructure (AMI) detection, and customer data from your charger installation programs. Target LMI communities and unlock multi-family dwellings, where up to 30% of U.S. adults live (U.S. Census Bureau, 2019).

Phase 2 · Step 5

Deploy Dynamic Optimization to Capture the Full Stack.

As your VPP grows, it's time to maximize its grid benefit. Move beyond simple peak avoidance to full, dynamic optimization. Integrate live market signals, local grid constraints, and renewable energy forecasts to consistently reduce system peaks and shape load precisely where it's needed most, unlocking the full value of the Generation, Transmission, and Distribution layers.

Phase 2 · Step 6

Integrate V2G and Other DERs.

The final step is to scale your VPP by adding new technologies. Integrate other Distributed Energy Resources (DERs) like rooftop solar and home batteries into your program. Introduce Vehicle-to-Grid (V2G) charging, which has the potential to multiply the value per EV by more than 2x, turning your VPP into a powerful, multi-asset resource that can ensure grid reliability for years to come.

The Regulatory Roadmap · Policies to unlock the full value stack

Four principles regulators can adopt today.

To move beyond small pilots, regulators can provide the certainty and incentives needed for utilities to invest at scale. This isn't about rewriting the rulebook from scratch, but about adopting modern principles that foster an open, equitable, and effective ecosystem. The following recommendations provide a practical path forward. Inaction carries a growing cost. The policies explored here are not checkboxes, they are invitations. They encourage utilities and regulators to help create a future where managed charging isn't an exception, but a core system strategy, one that can scale equity, optimize investment, and support a smarter, more adaptive grid.

Principle 1 · Focus on performance, not prescriptive pathways

Recognize EV flexibility in IRPs and DSPs.

The most effective regulatory frameworks set clear goals and then give utilities the flexibility to find the most innovative and cost-effective ways to achieve them. Formally recognize managed charging in core utility planning processes like Integrated Resource Plans (IRPs) and Distribution System Plans (DSPs), valuing EV flexibility alongside traditional 'poles and wires' investments as a Non-Wires Alternative (NWA). Modernize ratemaking with Performance-Based Regulation (PBR) frameworks or targeted Performance Incentive Mechanisms (PIMs) that reward utilities for achieving specific outcomes like peak load reduction or GHG abatement, rather than simply for capital spending.

Principle 2 · Champion customer choice and equity

Protect data-sharing rights. Design for inclusion.

An equitable rollout ensures that all customers can participate in and benefit from the programs their rates help fund. Protect Customer Choice: Policy should protect a customer's right to securely share their own data with trusted third-party providers of their choice, fostering a competitive and customer-centric market. Design for Inclusion: Ensure program benefits reach all communities through targeted enrollment support, multilingual education, and dedicated outreach to low- and moderate-income (LMI) and multi-family housing residents.

Principle 3 · Mandate an open and interoperable market

Hardware-agnostic. OCPP. OpenADR.

Interoperability is the key to achieving the scale needed to unlock the full $30 billion opportunity. A managed charging ecosystem built on closed, proprietary platforms or limited to specific hardware dramatically narrows participation and stifles competition. Prevent Vendor Lock-in: Regulators should promote policies that require hardware-agnostic platforms and support open standards like OCPP and OpenADR. Ensure a Level Playing Field: By avoiding prescriptive technical mandates for specific pathways, regulators can ensure that the most effective and efficient solutions can thrive, delivering maximum value to the grid and all energy consumers.

Principle 4 · Create agile pathways for program approval

Beat the 'death by pilot' trap.

The traditional regulatory process can be slow, often stifling innovation in the pilot phase, a problem known as 'death by pilot.' Utilities and regulators can accelerate progress by learning from successful programs and adopting more agile approval processes. Enable Faster Innovation: Regulators can provide flexible, expedited pathways for utilities to test and adopt new solutions. The Michigan Public Service Commission's 'Expedited Pilot' process, for example, allows for quicker evaluation and deployment, promoting faster learning and innovation that ultimately benefits customers.

Conclusion · The principles for unlocking the $30 Billion opportunity

No silver bullet. A new way of thinking, built on three core principles.

The road to unlocking $30 billion in annual grid benefits is not about finding a single silver bullet. It's about a commitment to a new way of thinking, built on three core principles that have been proven throughout this playbook.

Principle 1

Adopt a holistic, 'full stack' view.

Success begins with moving beyond narrow, reactive fixes. Instead of focusing only on isolated distribution issues, utilities and regulators must embrace the full, multi-layered value of EV flexibility. Planning for the entire Cost-Avoidance Stack, from generation to the customer, is what transforms managed charging from a niche program into a core, system-wide grid resource.

Principle 2

Prioritize an inclusive customer experience.

Technology and grid benefits are meaningless if customers do not participate. The most successful programs are built around a compelling customer experience, with simple incentives, seamless enrollment, and dedicated support. A commitment to inclusive program design, supporting all vehicles and chargers through an open, interoperable ecosystem, is the key to maximizing participation, ensuring equitable access, and achieving scale.

Principle 3

Build a utility-regulator partnership for innovation.

Neither utilities nor regulators can unlock this opportunity alone. It requires a collaborative partnership dedicated to modernizing the rules of the road. As outlined in the roadmaps, this means utilities proactively building the business case, while regulators create agile pathways for program approval and adopt performance-based incentives that reward outcomes, not just spending.

The next grid will not be built with wires alone. It will be built with trust, participation, and intelligent flexibility. Managed charging is how we get there. The opportunity is here. The moment is now.
Call to Action · The road to $30 Billion starts today

Every electric vehicle is a dormant energy asset.

Every day without managed charging is a day of avoidable costs incurred, unnecessary grid stress, and growing inequity. The time for isolated pilots is over. The time for scale is now. The Cost-Avoidance Stack is no longer a hypothetical, it's a multi-billion-dollar opportunity, quantified and validated. The cost of inaction is equally real: unnecessary capital buildout, rising rates for all, and a widening gap between a utility and the customers it serves. This playbook is more than an analysis; it's an invitation to act. An invitation to utilities: follow the Utility Roadmap. Quantify your local opportunity, launch a targeted program, and begin capturing value from the very first layer of the stack. An invitation to regulators: embrace the Regulatory Roadmap and champion the policies that will unlock this value for everyone. An invitation to the entire energy ecosystem: let's build this future together.

About ev.energy

Unlock the full potential of EV flexibility for your utility.

ev.energy exists to connect everyone to greener, cheaper, simpler EV charging, managing the world's EV charging, everywhere. ev.energy provides a scalable, inclusive, and proven end-to-end platform that turns electric vehicles and other distributed energy resources into flexible grid assets, unlocking real value for energy providers, customers, and the planet. With a global base of utility, vehicle OEM, and EVSE partners, ev.energy is the leading force in smart charging. Our intelligent platform makes managing EV charging better and delivers a clear return on your investment. We're not just a platform; we're your partner. With experience managing over 55 programs and coverage for 85% of EVs sold in the US, we bring the right expertise and technical maturity to ensure a perfect setup, smooth operation, and the results you need, without the headaches. Empower your utility to better serve customers, exceed regulatory mandates, and meet ambitious climate targets with the leading managed charging software platform.

Insights

Vast global dataset, built over 7 years.

Leverage our vast global dataset, built over seven years and across hundreds of thousands of EVs, to understand charging patterns and customer behavior.

Programs

Tailored residential and commercial programs.

Launch tailored residential and commercial managed charging programs for any customer or scenario.

Bundles

Add advanced modules to tackle every use case.

Easily add advanced modules to your program to tackle your most pressing use cases, from distribution management and residential solar and battery, to multi-family and commercial fleet charging solutions.